
FAQs - Frequently Asked Questions
Q: Why is a plan so important?
A: A plan is an illustration of your property and the proposed
landscape elements, which designate different areas and their interplay
with each other. This provides you with a completed 'puzzle', showing
the proper placement of plant materials and constructed entities such
as paved areas or garden structures.
Q: When choosing a landscape company, what should I be concerned about?
A: Our concern and interest in your project. We stand by our
work by offering a one time, one year replacement policy for plant material
and a five year guarantee for paving materials and workmanship.
Q: Can a representative from Diebolt Landscape Company, Inc. visit my home to
solve the landscape puzzle?
A: Certainly! You'll be delighted to consult with a Diebolt designer.
They will offer creative ideas in a most professional manner to find the
missing pieces to your landscape puzzle.
Q: How can I get started?
A: Simply call our office at 717-445-5400 between 8AM and 4:30PM
Monday through Friday to arrange for a convenient appointment. Or,
contact us via email and we will call you
promptly to schedule an appointment.
Q: Do you guarantee your work?
A: Absolutely, we guarantee our plants and all workmanship related to
Irrigation, Retaining Walls and Seeding/Sod Projects for a period of one
year. We offer the "Best in the Business" Paver Guarantee for a period of
five years against any defect in workmanship or material including
deformation, rutting, sinking, broken, chipped or cracked paving stones or
heaving.
(Guarantees start upon date of substantial completion, require certain
homeowner maintenance and Wall Systems and Pavers assume that Diebolt has
installed the base - please reference our specific warranty policy and terms)
Q: Are you an insured and registered business?
A:Diebolt Landscape Co., Inc. carries comprehensive general liability,
bodily injury and workmen's compensation insurance and is registered to do
business in the state of Pennsylvania.
Q: Do you do seasonal maintenance?
A: We offer seasonal maintenance plans for all of our design and
installation projects that range from sod and mulch, gardens and ponds and
winterizing of our irrigation systems. Please contact us to see how we can
help you maintain the elegance of your landscape.
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